Visitor Code of Conduct & FAQs

Seacoast Science Center is committed to providing a safe, accessible, and welcoming experience for all. We are committed to diversity and inclusion in our community and institution.

We value and respect our diverse visitors, staff, and volunteers.

If you have a question that is not addressed below, please call 603-436-8043 or email info@sscnh.org.

Visitor Code of Conduct

Seacoast Science Center is a place for discovery and exploration, and your safety is our number one priority. We are a public space that welcomes visitors of all ages and abilities. We ask all visitors to follow these guidelines to be a part of creating a welcoming learning environment.

  • Ask questions! Our staff and volunteers love sharing information about our animals and exhibits, and we appreciate learning about what is important to you.
  • Be aware of your surroundings. We are a busy space with touch tanks and hands-on exhibits. Please be patient and be kind to other visitors.
  • Be understanding. Many of our visitors are children who are in an exciting, engaging setting and energy can be high.

By entering Seacoast Science Center, you are agreeing to the following guidelines for visitor conduct:

  • Treat fellow visitors, volunteers, and staff with respect.
  • Stay home if you are not feeling well.
  • Handle our animals gently.
  • Provide adult supervision to your children throughout your visit.
  • Have fun!

Have questions or concerns? Please ask!

We are committed to providing excellent service and fostering a space where curiosity, a love for learning, and communication can thrive.

FAQs

Ticketing

How do I purchase tickets?

You have two ways to purchase tickets: on our website or as walk-in visitors. Go to our Hours, Fees, & Safety Guidelines page to learn more about your ticket options. Please be aware that Odiorne Point State Park entry fees are separate from our ticket prices.

Do I need to get tickets or make reservations ahead of time?

No. You can purchase tickets as a walk-in visitor. We do highly recommend booking your tickets ahead of time, especially during our peak season of June-August. Our capacity is limited; by purchasing tickets ahead of time it guarantees that you can visit on the day and time that you prefer.

Why do I also have to pay for an Odiorne Point State Park fee when visiting Seacoast Science Center?

Seacoast Science Center is a non-profit institution located within Odiorne Point State Park. The Park is run by the NH Division of State Parks and is separate from Seacoast Science Center. We work together in partnership to share this incredible location.

I bought a ticket online, now what?

When you arrive, please be ready to show your confirmation email to the park gate attendant. Once you park, head into the Center to get checked in.

Do you offer discounted admission?

We do! Please visit Hours, Fees & Safety Guidelines to find out about discounted admission options, including library passes, Museums for All, and Blue Star Museums.

I was given a pass, how do I make a reservation?

Visit here to reserve your tickets.

I have a membership. How do I make a reservation?

Visit here to make a reservation. More questions about membership? Check out our membership page.

What if I arrive later than the time on my reservation?

No problem! If you are arriving within a half hour or so of your scheduled time, come on in. Later than that? Our mornings tend to be our busiest time of day, and we will do our best to reschedule you to a later time of day as availability allows.

What if I am earlier than the time on my reservation?

Check in with the front desk. If there is space available we are happy to have you come in early. If we are at capacity, you will be able to visit at your ticketed time.

What if I need to cancel or reschedule my visit?

All tickets are nonrefundable. We are happy to rebook your visit or we can issue a giftcard to be used at a later date. Your booking confirmation has directions on the steps to take.

Is my ticket valid all day? Can I come and go?

Generally, yes. There are times throughout the year that we are at our full capacity. We do our best to accommodate all returning visitors, but we may ask you to come back a little later in the day.

What if I just want to visit Odiorne Point State Park?

You can do that in a few different ways:

  • Arrive and pay the park fee at the main gate and enjoy the park!
  • You can visit the New Hampshire State Park website to make a reservation through NH State Parks directly.
  • If you are an SSC member, please make a Park Only reservation through our website

Membership

For questions about membership, please click here.

Health and Safety

Thank you for helping us keep Seacoast Science Center a safe place for all. Without your help, we couldn’t be the welcoming community space we strive to be. Please respect the personal space of visitors who are not in your family or visiting group.

What is your mask policy?

Masks are optional and at the discretion of the visitor. Please ask at the front desk if you need a mask.

Is there hand-sanitizer available?

Yes, we have automatic hand-sanitizer stations throughout the building.

What if I need to reschedule due to illness?

We are happy to rebook you for another day. If you or anyone in your party is exhibiting COVID-19 symptoms or think you have been exposed to someone who has COVID-19, please CANCEL YOUR VISIT.

Amenities/General information

When is the Center open?

Please visit our website for current hours.

Where do I park?

Please follow the directions of the park gate attendant. If there is no one at the gate, please continue straight and park in the paved lot.

Can I bring a stroller?

Yes, you are welcome to bring a stroller. There is limited stroller parking available inside the Center.

Can I bring food or drink into the Center?

Water only please! We ask that you not bring open containers of food or drink into SSC.

Where can I eat lunch?

There are picnic tables throughout Odiorne Point State Park that are available on a first-come basis. During the summer, there is often a food truck available in the park.

I don’t see a garbage can? What should I do with my trash?

The park is a carry-in/carry-out park and we appreciate your help keeping it clean.

Is there a playground?

Yes, there is a playground within the park that was newly installed in 2022.

Can I explore the trails?

Yes, please ask for a map at the front desk. When exploring Odiorne Point State Park please follow all State Park rules and guidelines. Many of the trails are stroller-friendly.

Can I bring my pet?

No pets are allowed in the museum or inside of Odiorne Point State Park. Service animals are permitted.

Odiorne Point State Park

Visit the New Hampshire State Parks website for park hours, regulations, and amenities!

What is there to do in the Park?

A lot! Within the 135-acre park you can explore the tidepools, picnic, access the trails and play on the playground. Many of the trails are handicapped accessible; the playground has an ADA accessible swing seat and a ramp.

Is collecting sea shells or other items allowed?

No. Collecting shells, animals, rocks, or even drift wood is not allowed in Odiorne Point State Park. Trash is the only exception!

What time does the Park close?

Please visit the New Hampshire State Parks website for current hours.

Delayed opening today.

Seacoast Science Center will open at 11am today due to inclement weather.